Privacy Policy

Last updated: June 2026

1. Introduction

ironcrest-maintain is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you use our website or engage with our services.

By using our website or submitting information to us, you acknowledge that you have read and understood this policy.

2. Information We Collect

We may collect the following types of personal information:

• Name and contact details (email address, company name)
• Enquiry details and service preferences
• Technical data including IP address, browser type, and device information
• Usage data regarding how you interact with our website
• Cookie data and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to enquiries and provide requested information
• To deliver our consulting services
• To improve our website and user experience
• To comply with legal obligations
• To send relevant communications about our services (where consent is given)

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: Where you have given clear consent for us to process your personal data for specific purposes
• Contract: Where processing is necessary for the performance of a contract with you
• Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights
• Legal obligation: Where processing is necessary for compliance with legal requirements

5. Data Sharing

We do not sell your personal information to third parties. We may share your data with:

• Service providers who assist in operating our website and business
• Professional advisors such as accountants and legal counsel
• Regulatory authorities where required by law

All third parties are required to respect the security of your data and treat it in accordance with applicable law.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Enquiry data is typically retained for three years unless you request earlier deletion.

8. Your Rights

Under data protection law, you have rights including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure (the right to be forgotten)
• The right to restrict processing
• The right to data portability
• The right to object to processing
• Rights related to automated decision-making

To exercise any of these rights, please contact us using the details provided below.

9. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to read their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

ironcrest-maintain
47 Greenway Business Park
Bristol, BS8 4QN
United Kingdom

Email: [email protected]